Legal

Terms of Service

Last updated: January 1, 2025

1. Acceptance of Terms

By accessing or using Michi (the “Service”), operated by Jishu Labs (“Company”), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not access or use the Service. These terms apply to all users, including free tier and paid subscribers.

2. Description of Service

Michi is a debt-aware sprint planning and roadmap tool that helps engineering teams plan sprints with technical debt visibility. The Service includes roadmap creation, sprint management, task tracking, velocity prediction, AI-powered recommendations, and integrations with third-party tools including Jira and Linear.

3. Account Registration

You must provide accurate, complete information when creating an account. You are responsible for maintaining the security of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized access to your account.

4. Subscription Plans

Starter (Free): Includes 1 active roadmap, up to 5 team members, basic velocity prediction, and a single integration (Jira or Linear).

Pro ($29/user/month): Includes unlimited roadmaps, unlimited team members, AI-powered features, all integrations, advanced analytics, and priority support.

Enterprise (Custom): Includes everything in Pro plus SSO/SAML, custom integrations, API access, dedicated onboarding, SLA guarantees, and audit logs.

Paid subscriptions are billed monthly or annually. You may cancel at any time, and your subscription will remain active until the end of the current billing period.

5. Your Data

You retain all ownership rights to the data you submit to the Service, including roadmaps, sprints, tasks, and project configurations. We do not claim ownership of your data. You grant us a limited license to process and store your data solely for the purpose of providing the Service. See our Privacy Policy for details on data handling.

6. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable regulations
  • Attempt to gain unauthorized access to other users' accounts or data
  • Interfere with or disrupt the Service or its infrastructure
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Resell or redistribute the Service without written permission
  • Exceed API rate limits or use automated systems that place unreasonable load on the Service
  • Upload malicious code or content designed to harm the Service or other users

7. Third-Party Integrations

The Service integrates with third-party platforms including Jira (Atlassian), Linear, and OpenAI. Your use of these integrations is subject to the respective third party's terms of service. We are not responsible for the availability, accuracy, or content of third-party services. Disconnecting an integration will stop data syncing but will not delete previously imported data from Michi.

8. AI-Generated Content

Michi uses AI (powered by OpenAI) to generate roadmaps, sprint recommendations, and velocity predictions. AI-generated content is provided as suggestions and should be reviewed by your team before implementation. We do not guarantee the accuracy of AI-generated outputs. Your project data sent to OpenAI for processing is not used to train OpenAI's models.

9. Service Availability

We strive to maintain 99.9% uptime for the Service. However, we do not guarantee uninterrupted availability. Scheduled maintenance will be communicated in advance. Check our status page for real-time service status.

10. Limitation of Liability

To the maximum extent permitted by law, Jishu Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of the Service. Our total liability shall not exceed the amount paid by you to us in the 12 months preceding the event giving rise to the claim.

11. Termination

Either party may terminate the agreement at any time. We may suspend or terminate your account if you violate these terms. Upon termination, you may request an export of your data within 30 days. After 30 days, your data will be permanently deleted.

12. Changes to Terms

We may update these Terms of Service from time to time. Material changes will be communicated via email to registered users at least 30 days before taking effect. Continued use of the Service after changes take effect constitutes acceptance of the updated terms.

13. Governing Law

These terms are governed by the laws of the State of California, United States. Any disputes arising from these terms shall be resolved in the courts of San Francisco County, California.

14. Contact

For questions about these Terms of Service, contact us at legal@jishulabs.com.